Retention Engine
Loyalty that lives where your customers already are
Punch cards get lost and loyalty apps get deleted. MenuPulse runs points, tiers, and rewards inside WhatsApp — points credited automatically after every order, milestones celebrated in chat, and VIPs recognized the moment they message you.
A points engine with your rules
Define how points are earned — per order, per rupee, bonus items, double-points Tuesdays — and how they're burned. Points credit automatically when orders complete, and customers check their balance by simply asking in chat. Zero staff training required.
- Flexible earn and burn rules you control
- Automatic crediting on completed orders
- Balance checks and redemption in the conversation
A points engine with your rules
Tiers, milestones, and VIP treatment
Bronze, Silver, Gold — or whatever fits your brand. Customers climb tiers with visits and spend, get milestone messages when they level up, and your team sees VIP flags in the inbox so your best customers always get your best service.
- Membership tiers with escalating perks
- Milestone and gamification messages that delight
- VIP flagging visible to staff in the team inbox
Tiers, milestones, and VIP treatment
Referrals and subscriptions that compound
Happy customers are your cheapest acquisition channel. Two-sided referral rewards give both the sharer and the friend a reason to order. Subscription plans — a monthly coffee pass, a weekly meal plan — lock in habit and predictable revenue.
- Referral links with rewards on both sides
- Subscription plans for cafés and cloud kitchens
- Cashback and digital coupons tied to loyalty status
Referrals and subscriptions that compound
Better together
Explore the rest of the platform
Marketing Automation
Automated win-back, birthday, reorder, and festival campaigns on WhatsApp — segmented, A/B tested, and revenue-attributed. Stop blasting, start growing repeat orders.
Learn moreRestaurant CRM
Every WhatsApp order builds your first-party customer database: order history, favorite dishes, CLV, visit frequency, RFM segments. GDPR & DPDP-compliant consent built in.
Learn moreWhatsApp Ordering
Let diners browse your menu, build a cart, and pay — entirely inside WhatsApp. No app download, no marketplace commission. QR-to-chat ordering with AI upsell.
Learn moreOwn your customers. Grow your restaurant.
Set up your WhatsApp menu in an afternoon. Take your first direct order today — and keep every rupee of it.
No credit card required · Zero order commission · Cancel anytime